Support

Trouble with the app? Write to contacto@pewen.dev — we reply within 1-2 business days.

Frequently asked questions

How do I play with a friend?

In Play with friends, create a match and share the 6-letter code. Your friend enters it under Join with a code. You can also use Find opponent to match with anyone.

Do I lose my progress if I switch phones?

Only if you didn't back up your account. Go to Play with friends and tap Continue with Apple: your account is saved and recoverable on any device.

I bought marbles and they didn't arrive

They usually land within seconds. If not, close and reopen the app (pending purchases re-process automatically). Still missing? Write to us with your display name and purchase date.

I don't get turn notifications

Check that Turn alerts is on in the app's Settings, and that Bolitas has notification permission in iOS.

What if my rival never plays?

Each turn has a 48-hour deadline. If your rival doesn't play in time, you win the match and the whole pot. Invitations with no rival also expire after 48 hours and the bet is refunded.

How do I delete my account?

In the app: Play with friends → delete account (bottom of the screen). It immediately erases your marbles, skins, matches and ranking — irreversible. You can also write to contacto@pewen.dev.